Refund policy

Return & Refund Policy — Zaryab

At Zaryab, we want you to be satisfied with your purchase. If there is an issue with your order, please contact us and we will do our best to resolve it.

Return Eligibility

You may request a return within 7 days of receiving your order if:

You received a damaged product.
You received the wrong product.
The product has a manufacturing defect.
The product is unused and in its original condition, where applicable.

Products must be returned with their original packaging, tags, accessories, and other items included with the order.

Non-Returnable Items

Sale, discounted, clearance, or promotional items are not eligible for return or exchange, unless the item was received damaged, defective, or incorrect.

Products that have been used, damaged by the customer, altered, washed, or otherwise not in their original condition may not be accepted for return.

Damaged or Wrong Product

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with:

Your order number
Photos/videos of the product
Photos of the packaging
A brief description of the issue

After verification, we may provide a replacement or another appropriate resolution.

Return Shipping

For an approved return caused by a damaged, defective, or incorrect item, Zaryab will cover the return shipping cost.

Refunds

Once the returned product has been received and inspected, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed through an appropriate payment method agreed with the customer. For Cash on Delivery orders, we may request bank account or mobile-wallet details to process the refund.

Refund processing time may depend on the payment method and financial institution.